Shipping Policy

Thank you for shopping with us! We strive to provide a smooth and convenient shopping experience, from your order to delivery. Please read through our shipping policy to ensure you have all the information you need about our shipping process.

1. Order Processing Time

• All orders are processed within 1-2 business days, excluding weekends and holidays.
• Orders placed on weekends or holidays will be processed the following business day.
• You will receive an email confirmation with your order details once your order has been placed successfully.

2. Shipping Methods & Delivery Times

• We offer a variety of shipping methods to meet your needs. Depending on your location and the shipping option chosen, delivery times will vary.
• Domestic Shipping (within India): Standard shipping typically takes 5-7 business days. Expedited shipping options are also available.
• International Shipping: International orders may take 10-15 business days, depending on the destination country.
• Please note that during peak seasons (festivals, holidays), delivery times may be slightly longer due to increased demand.

3. Shipping Charges

• Shipping fees are calculated based on the weight of your order and the shipping destination.
• You can view the shipping charges during checkout before completing your purchase.
• Free Shipping: Enjoy free standard shipping on orders over Free within all India.

4. Tracking Your Order

• Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment’s progress.
• Please allow 24-48 hours for the tracking information to be updated.

5. Shipping Restrictions

• We currently ship to [list of countries you ship to]. If you do not see your country listed at checkout, please contact us for further assistance.
• We are unable to ship to P.O. Boxes for certain shipping methods. Please provide a physical address for shipping.

6. Address Accuracy

• Please ensure that the shipping address provided is accurate and complete. We are not responsible for delays or undelivered packages due to incorrect or incomplete address information.

7. Customs & Import Duties (For International Orders)

• International customers are responsible for any customs fees, import duties, or taxes that may be applied by their respective country’s customs office.
• Please be aware that customs policies and import duties vary by country, so we recommend checking with your local customs office for further details.

8. Missing or Damaged Items

• If your order is lost or damaged during shipping, please contact our customer support team within 7 days of receiving the order. We will investigate and resolve the issue promptly.
• In case of damaged items, please keep all packaging materials as they may be required for the claim process.

9. Returns & Exchanges

• For information about returns and exchanges, please visit our [Return & Exchange Policy Page].

If you have any questions about shipping or need assistance with your order, don’t hesitate to contact our customer support team at support@banarasitextiles.com or +91 8957452188.

Thank you for shopping with us! We look forward to delivering your beautiful sarees to you soon.