Terms & Conditions
Latest Updated: July 2026
Welcome to Banarasi Textiles
Welcome to Banarasi Textiles. By accessing our website or purchasing any product from us, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our website.
If you do not agree with any part of these Terms & Conditions, please do not use our website.
About Us
Banarasi Textiles is a trusted manufacturer and supplier of authentic Banarasi Sarees, Suits, Dupattas, and traditional Indian textiles. We are based in Varanasi, India, and are committed to delivering premium-quality products directly from the weavers.
Eligibility
By using this website, you confirm that:
- You are at least 18 years of age or have permission from a parent or legal guardian.
- You will provide accurate and complete information while placing an order.
- You will use this website only for lawful purposes.
Products
We strive to display our products as accurately as possible.
However, please note:
- Slight variations in color may occur due to different screen resolutions and display settings.
- As many of our products are handwoven Banarasi textiles, minor weaving irregularities are natural characteristics of handcrafted products and should not be considered defects.
- Product availability may change without prior notice.
Pricing
- All prices are displayed in Indian Rupees (INR).
- Prices are subject to change without prior notice.
- Applicable taxes (if any) will be calculated during checkout.
- We reserve the right to correct pricing errors at any time.
Orders
After placing an order:
- You will receive an order confirmation via email or WhatsApp.
- We reserve the right to cancel any order due to pricing errors, stock unavailability, suspected fraud, or incorrect customer information.
- Bulk or wholesale orders may be subject to additional verification.
Payments
We accept secure online payments through Razorpay.
Supported payment methods include:
- UPI
- Credit Cards
- Debit Cards
- Net Banking
- Wallets
- EMI (where available)
Your payment information is securely processed by Razorpay. Banarasi Textiles does not store your card or banking details.
Shipping
We ship across India and selected international destinations.
Delivery time depends on:
- Product availability
- Order processing
- Courier service
- Customer location
Estimated delivery times are provided for reference only and may vary due to circumstances beyond our control.
Order Cancellation
Orders can only be cancelled before dispatch.
Once an order has been shipped, cancellation requests cannot be accepted.
For cancellation requests, please contact us immediately.
Returns & Refunds
Returns and refunds are governed by our Refund Policy.
Please read our Refund Policy carefully before placing your order.
Products returned without prior approval may not be accepted.
Wholesale Orders
We welcome wholesale and bulk orders.
Wholesale pricing, customization, and manufacturing timelines may differ from retail orders.
Please contact us directly for wholesale enquiries.
Product Availability
All products are subject to availability.
If a product becomes unavailable after your order is placed, we will inform you and offer either:
- A replacement product
- Store credit
- Full refund
Intellectual Property
All content available on this website, including but not limited to:
- Product photographs
- Product descriptions
- Logos
- Graphics
- Website design
- Brand name
- Text content
is the exclusive property of Banarasi Textiles.
No content may be copied, reproduced, distributed, or used without our written permission.
User Responsibilities
You agree not to:
- Use the website for illegal activities.
- Attempt to hack or interfere with website security.
- Upload malicious software or viruses.
- Copy or misuse our product images or content.
- Provide false information while placing an order.
Violation of these terms may result in suspension or cancellation of your access to the website.
Limitation of Liability
Banarasi Textiles shall not be held responsible for:
- Courier delays
- Customs delays (for international shipments)
- Natural disasters
- Technical issues beyond our control
- Incorrect delivery information provided by customers
Our liability shall be limited to the value of the purchased product.
Privacy
Your personal information is handled according to our Privacy Policy.
We never sell or share your personal information with unauthorized third parties.
Changes to These Terms
We reserve the right to modify or update these Terms & Conditions at any time without prior notice.
The latest version will always be available on this page.
Continued use of the website after any changes constitutes your acceptance of the updated Terms.
Governing Law
These Terms & Conditions shall be governed by the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in Varanasi, Uttar Pradesh.
Contact Us
Banarasi Textiles
📍 Katehar, Azad Park, Jaitpura, Varanasi – 221001, Uttar Pradesh, India
📞 Phone: +91 6394557170
💬 WhatsApp: +91 6394557170
✉️ Email: banarasitextiles72@gmail.com
